Cognizant Off Campus Drive

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Job position: Engineer Trainee – Service Desk

Job Location: All over India

Qualification: B.E/B.Tech/M.Tech/MCA/M.Sc

Experience: Fresher’s

Job Description:

  • Service desk associate will serve as the first point of contact for customers over the phone, e-mail or ticketing tool on technical issues.
  • SD Analyst will provide first and second line technical support to the customers.
  • The successful candidate will require an aptitude for working with applications/systems to undertake analysis, diagnosis and resolution of issues.
  • The Apt candidate should have basic understanding on concepts of Networking & Computer hardware & software components.

Interview Process:

  • Group Discussion
  • Technical Interview
  • Voice Assessment
  • HR Discussion

Interview Location: Chennai/Coimbatore/Bangalore/Hyderabad/Pune/Gurgaon/Kolkata.

Note:

Interested and eligible candidates can apply this drive in online by the following link.

To Apply:

Step 1: Click here

Step 2: Click here

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